PrimiSmarts Technologies - Privacy Policy

Last Updated: March 25, 2026

1. Introduction

PrimiSmarts Technologies ("PrimiSmarts," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing website or engage with our Managed Intelligence and Managed IT Services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information, such as your name, corporate email address, phone number, and company name, that you voluntarily give to us when choosing to participate in various activities related to our website (such as filling out a contact form or requesting a free workflow audit).
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

3. HIPAA and Protected Health Information (PHI)

PrimiSmarts Technologies provides enterprise-grade IT and Managed Intelligence services to healthcare organizations. Please note that this general Privacy Policy applies primarily to visitors of our marketing website and general business communications.

The transmission, storage, and processing of Protected Health Information (PHI) on behalf of our clinical clients are strictly governed by state and federal laws (including HIPAA) and the specific Business Associate Agreements (BAAs) and Master Service Agreements (MSAs) executed between PrimiSmarts and our clients.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our website offerings.
• Understand and analyze how you use our website.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates, and for marketing and promotional purposes.
• Send you emails regarding your vCIO consulting, custom EHR applications, or network security inquiries.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us—including deploying zero-trust architecture principles across our own infrastructure—please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above. We may disclose your information if required to do so by law or in response to valid requests by public authorities.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: